SHIPPING & RETURNS

Shipping Overview 

We offer shipping of online purchases to U.S. and Canada addresses only at this time. We use USPS to ship your package. Our expedited service is provided by UPS. For orders shipping to a location outside of the U.S. or Canada, please email customerservice@meirefreshedskincare.com.

Please note we ship Monday-Friday only during normal business hours. Any order placed during non-business hours will be processed the following business day. Orders will not ship over the weekend. 

Shipping Costs

Mei Refreshed Skincare offers FREE USPS Shipping on all US orders over $30*. No promotion code is required to receive free shipping on all $50+ US purchases.

*We do not offer Free Shipping on orders placed during Flash Sales (such as on Media channels). Contiguous 48 states only.

Shipping Rates - Contiguous US (48 states)

 Delivery Option

Cost

Shipping & Handling Time*

USPS Priority Shipping

$6

USPS Priority 3-5 Business Days

USPS Priority Signature Required

$8

USPS Priority 3-5 Business Days

UPS 2 Day Air (Orders placed before 12 noon PT)

$19

2 Business Days (M-F)

UPS Next Day Air (Orders placed before 12 noon PT)

$22

Next business day (M-F)

 

Shipping Rates - Alaska, Hawaii and Puerto Rico

 Delivery Option

Cost

Shipping & Handling Time*

USPS Priority Shipping

$14

USPS Priority 3-5 Business Days

USPS Priority Signature Required

$16

USPS Priority 3-5 Business Days

UPS 2 Day Air (Orders placed before 12 noon PT)

$19

2 Business Days (M-F)

UPS Next Day Air (Orders placed before 12 noon PT)

$22

Next business day (M-F)

 

 Shipping Rates - Canada

Mei Refreshed Skincare offers FREE USPS Shipping on all Canada orders over $100*. No promotion code is required to receive free shipping on all $100+ US purchases.Customers are responsible for all Canadian import duties, taxes and brokerage fees (if any). These fees may be charged to you when your package reaches the Canadian border (these fees are not included in the shipping that we charge you). 

DELIVERY OPTION

COST

SHIPPING & HANDLING TIME*

Ground Service

$18

6-14 Business Days

*Estimated, including Mei Refreshed Skincare processing time

Order Tracking
When you place an order with Juice Beauty, you will receive an order confirmation via email. If you have questions about your order please email customerservice@meirefreshedskincare.com. Please include your order number in the subject of your email.

Canceling an Order
When an order is placed on Meirefreshedskincare.com we begin processing the order immediately, to ensure prompt delivery. We're unable to cancel or change an order once it's submitted.

Out-of-Stock Items & Back Orders
Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.

30-Day Exchange Only*
We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will exchange your product for another one if returned within 30 days. Please see our returns policy for details on how to process.

Please Note: We can only accept Mei Refreshed Skincare products directly purchased through Meirefreshedskincare.com. We cannot accept products purchased from a third-party retailer.

*Products purchased during Flash Sales (such as on Facebook, Youtube, in person or on Media channels) and our annual Friends and Family Sales are subject to a 14-day return policy. Returns must be postmarked within 14 days of original ship date.

Returns/Exchanges - Juice Beauty
Please follow the steps below to return your purchase:

  • Complete the Return Form located on the invoice included with your shipment. If you do not have your invoice you may print and send your email order confirmation. Please indicate the products you wish to return or exchange. If exchanging, please also include the product(s) you would like an exchange for. We will call you if additional funds are required for the exchange order. If you do not have your invoice or email order confirmation, please email customerservice@Meirefreshedskincare.com to get your order number.

  • Mei Refreshed Skincare is not responsible for return shipping costs. Please make a copy of your invoice and keep for your records.

  • The return must be postmarked within 30 days of the original ship date on your invoice (14 days for Flash Sales and our annual Friends and Family sale), and the product must be mostly full. Multiple exchanges will not be allowed.

  • Please ship the products to the address below to ensure that your return remains eligible for a refund.

  • For all Mei Refreshed Skincare product returns, please use the following address:
    Premier Fibroblast LLC
    3660 Ruffin Rd., Suite E
    San Diego, CA 92123

  • We will notify you via email once your refund/exchange has been processed.

  • All bundled items must be returned with all components for a full refund.

  • A full refund will be issued on a return that included a promotional gift(s) (full size) product only if the return is made within 30 days of original ship date on the invoice (14 days for Flash Sales on Media channels and our annual Friends and Family sale) and the promotional gift(s) (full size) accompanies the return. If the promotional gift(s) is not included, the full retail value will be deducted from the refund.

  • Please note that returning products will not automatically cancel your auto-replenishment subscriptions. To cancel, change shipment frequencies, or to make any other changes to your auto-replenishment subscription, please sign in to your Mei Refreshed Skincare customer account on our website.

  • You are welcome to keep the free Bonus Gift that come with each PF NANO Aftercare Kit  order as we don't require this for returns.

Please allow up to 14 business days from receipt of returned items to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles. If your credit card has expired prior to your return request, we may offer a Mei Refreshed Skincare credit instead.

Schedule to purchase in office

3660 Ruffin Rd

San Diego, Ca 92123

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